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The Prior to the Incident section mentions the mental health clinic worker getting the shooter's name wrong. They presumably had his phone number, so the name would not be a factor in the clinic calling back. — Preceding unsigned comment added by 2601:243:1C80:4160:5485:529C:391E:3CB4 (talk) 00:56, 11 May 2022 (UTC)[reply]
They would have handled the "non-crisis" inquiry within 48 hours. His wife went through the yellow pages (I think after he'd stormed out of the household) contacting clinic after clinic in the hope of finding the right one. As the operative had listed the name as Shouberty, when she contacted the correct clinic, she was told nobody with her husband's surname had attempted to contact the clinic that day.--Kieronoldham (talk) 19:53, 11 May 2022 (UTC)[reply]
Thank you for the additional color. I think that background would make the relevance clearer. On another note, it seems somewhat perplexing that she had to find that exact one rather than any one that would respond if she felt it was an emergency. Although based on the timeline (after he stormed out on his way to the McDonald's), it may have been too late. 2601:243:1C80:4160:1B8:DDD8:C86B:5E79 (talk) 21:15, 12 May 2022 (UTC)[reply]
In the aftermath paragraph, CNN is cited using an article discussing the polices changes in training as a result of the massacre. ( "The police department increased training for special units and purchased more powerful firearms in order to better equip law enforcement to respond to scenarios of this magnitude." ) When opening this link ( I believe its no. 52 ) the page is blank, is there any other fitting article it could be replaced with? 212.219.255.65 (talk) 11:13, 9 November 2022 (UTC)[reply]